Websense Cloud Security – Users stopped appearing in reports

Posted by on 24 Feb, 2015 in Security, Websense | 1 comment


  • Websense Cloud Security Installed and Configured
  • Websense endpoint installed on users machines.
  • Users and groups synced up from Active Directory using DirSyncClient (DSC)



Users stopped appearing in the Websense reports catalogue and if you run any reports from the reports builder they do not appear in the results



Log into the Triton portal. Select Account > End Users > Search for all users ending with nosuchdomain.autoregistration.proxy. Delete all users ending with nosuchdomain and run another DSC to make sure there are no more nosuchdomain users appearing.  Wait about 10-15 minutes and the users should start appearing in the reports.

One Comment

  1. Useful information thanks for the interesting information ℹ

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