Setup:
- Websense Cloud Security Installed and Configured
- Websense endpoint installed on users machines.
- Users and groups synced up from Active Directory using DirSyncClient (DSC)
Problem:
Users stopped appearing in the Websense reports catalogue and if you run any reports from the reports builder they do not appear in the results
Solution:
Log into the Triton portal. Select Account > End Users > Search for all users ending with nosuchdomain.autoregistration.proxy. Delete all users ending with nosuchdomain and run another DSC to make sure there are no more nosuchdomain users appearing. Wait about 10-15 minutes and the users should start appearing in the reports.
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